Privacy Policy

Effective Date: April 2026

1. Introduction

AIIDA is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

2. Information We Collect

We may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Organisation details
  • Information submitted through contact forms
  • Website usage data (via cookies and analytics tools)

3. How We Collect Information

We collect information when you:

  • Submit a contact or enquiry form
  • Communicate with us via email or phone
  • Interact with our website
  • Use our services

4. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide services
  • Communicate with you regarding your request
  • Improve our website and services
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

5. Disclosure of Information

We may disclose your information to:

  • Employees, contractors, and service providers
  • IT and hosting providers
  • Legal or regulatory authorities when required

All disclosures are made in accordance with applicable laws.

6. Data Security

We take reasonable steps to protect your personal information from:

  • Unauthorised access
  • Loss or misuse
  • Disclosure or alteration

However, no method of transmission over the internet is completely secure.

7. Cookies & Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to:

  • Understand user behaviour
  • Improve website performance

You can disable cookies through your browser settings.

8. Access and Correction

You may request access to or correction of your personal information by contacting us.

9. Third-Party Services

We may use third-party tools (e.g., booking systems, analytics platforms).

These providers may have their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

📧 info@aiida.com.au

A

Aria

AIIDA Virtual Assistant

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